Terms of Service
Effective date: 09 Aug 2025
These Terms of Service ("Terms") govern your use of Prime Squad's website and services. By accessing or using our services, you agree to these Terms.
1. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
2. Bookings
Our platform connects you with venues. Booking availability, pricing, and service quality are provided by the venues. Prime Squad is not a party to the service contract between you and the venue.
3. Payments
Where applicable, payments are processed securely by trusted third-party providers. You agree to provide accurate billing information.
4. Cancellations & Refunds
Cancellation policies are set by each venue. Please review the venue's policy before booking. Prime Squad may facilitate communications but is not responsible for venue policies.
5. Acceptable Use
You agree not to misuse the services, interfere with platform operation, or engage in fraudulent or illegal activities.
6. Intellectual Property
All content and materials on the platform are owned by Prime Squad or its licensors and protected by applicable laws.
7. Disclaimers
Services are provided "as is" without warranties of any kind. We do not guarantee availability or error-free operation.
8. Limitation of Liability
To the maximum extent permitted by law, Prime Squad is not liable for indirect, incidental, or consequential damages arising from your use of the services.
9. Changes to the Services
We may modify or discontinue parts of the services at any time. We will try to provide notice of material changes.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the services after changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of Australia. Disputes will be resolved in the competent courts of your local jurisdiction where applicable.
12. Contact
For questions about these Terms, contact support@primesquad.com.